Decagon builds AI agents for customer experience that handle voice, chat and email conversations. Teams define workflows called Agent Operating Procedures, connect integrations, run A/B experiments and simulations, and review insights. Access is through sales; no public prices are listed. Duet is an AI partner for building self-improving agents, and Watchtower provides always-on monitoring. The company reports customers achieving revenue from fully AI-handled interactions.
Categories: Customer Support
Tags: customer-service, voice, chat, email
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